Talent Job Seeker
German Customer Support in Lisbon
- directions_car Lisbon
- work Full-time
About the position
Key Responsibilities:
- Offer technical assistance to customers through voice, email, and chat channels.
- Troubleshoot and resolve customer inquiries and issues related to our products and services.
- Provide clear and concise information to customers, guiding them through solutions.
- Document customer interactions and maintain accurate records in our support system.
- Collaborate with team members to escalate and resolve complex technical issues.
- Continuously update knowledge on products and services to provide accurate support.
Requirements:
- Native proficiency in German and B2-level proficiency in English.
- Strong communication skills, both written and verbal.
- Previous experience in customer support or a technical support role is preferred.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Flexibility to work in rotational shifts, including weekends.
Work Schedule:
- Monday to Friday: 8:00 AM - 8:00 PM (Rotational shifts; 8 hours per day).
- Saturday to Sunday: 8:00 AM - 5:00 PM (5 days per week).
Benefits:
- Competitive salary based on experience.
- Opportunities for career advancement and professional development.
- A collaborative and inclusive work environment.
- Additional perks and incentives.
Place of work
Talent Job Seeker
Lisbon
app.general.countries.Portugal
Lisbon
app.general.countries.Portugal
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Lisbon
- Amadora
- Queluz
- Cacém
- Algueirão
- Loures
- Rio de Mouro
- Odivelas
- Amora
- Corroios
Job ID: 9708617
/ Ref: 358caf712a1784b72355e9e11a2479c6