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Remote German-speaking Junior Customer Support

About the position

About the Role

We are looking for a German-speaking Customer Support Representative to join our team in Varna, Bulgaria. This is an on-site position, ideal for individuals who are passionate about delivering exceptional customer service in an international work environment.

Key Responsibilities:

  • Provide customer support in German via phone, email, and chat.
  • Assist customers with inquiries, troubleshooting, and product-related questions.
  • Ensure a high level of customer satisfaction through professional and friendly communication.
  • Collaborate with internal teams to resolve customer concerns efficiently.
  • Maintain accurate customer records and follow company procedures.

Requirements:

Fluent in German (C1/C2 level)
Fluent in English (B2 or higher)
Previous customer service experience is a plus but not mandatory
Strong problem-solving and communication skills
Ability to work in rotational shifts
Comfortable working on-site in Varna

What We Offer:

Competitive salary and performance-based bonuses
Private health insurance
Paid training and career development opportunities
Supportive and multicultural work environment
Modern office in Varna with excellent facilities

Place of work

Talent Job Seeker
Varna
app.general.countries.Bulgaria

About the company

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Relevant places near

  • Varna
  • Asparuhovo
  • Zlatni Pyasatsi
  • Beloslav
  • Aksakovo
  • Bliznatsi
  • Kranevo
  • Varna
  • Varna
  • Varna



Job ID: 9708612 / Ref: 70414978f64aa2d5209d35411030f945

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