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Estonian Speaking Junior Customer Support

About the position

Job Responsibilities:

  • Assist customers via phone, email, and chat, providing support in Estonian for product inquiries, troubleshooting, and issue resolution.
  • Ensure high levels of customer satisfaction by addressing inquiries and resolving issues promptly and professionally.
  • Maintain accurate customer records and follow up on open cases.
  • Collaborate with other teams to ensure seamless and effective solutions for customers.
  • Contribute to improving customer service processes and provide valuable feedback for continuous improvement.

Requirements:

  • Fluent in Estonian (written and spoken) and good English communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle multiple tasks and manage time efficiently.
  • Customer support experience is a plus but not required – training will be provided.
  • Positive attitude and willingness to learn in a dynamic work environment.

What’s Offered:

  • Competitive salary with performance-based incentives.
  • Private health insurance.
  • Career development opportunities in an international company.
  • Full training and continuous support.
  • Work-life balance with weekends off.

Location & Schedule:

  • Location: On-site in Athens, Greece.
  • Work schedule:
    • Monday to Friday: 10:00 AM – 7:00 PM (Greek Time)
    • Saturday & Sunday: 10:00 AM – 6:30 PM (Greek Time)

Place of work

Talent Job Seeker
Athens
app.general.countries.Greece

About the company

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Relevant places near

  • Athens
  • Piraeus
  • Peristéri
  • Kallithéa
  • Acharnés
  • Níkaia
  • Glyfáda
  • Ílion
  • Ilioúpoli
  • Keratsíni



Job ID: 9708607 / Ref: c070de045b429a3ea5488e37e6ee21cd

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