Talent Job Seeker
Danish Customer support for an International Entertainment Brand in Greece
- directions_car Patras
- work Full-time
About the position
Bring Magic to Every Interaction – Join Our Entertainment Support Team in Greece!
Are you a fan of storytelling, creativity, and global brands? Then this is your opportunity to be part of a customer experience team supporting one of the world’s most beloved entertainment platforms.
Role Overview:
As a Customer Specialist, you’ll assist users with access, subscriptions, and technical concerns while ensuring every interaction reflects the brand’s friendly and imaginative spirit.
Key Responsibilities:
- Support subscribers with account access, billing, and content-related questions
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Maintain brand tone while addressing concerns across chat and email
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Resolve login issues and help users navigate platform features
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Offer empathetic guidance in line with entertainment-focused user expectations
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Uphold service quality and customer satisfaction standards with each case
Requirements:
- Fluent in Danish (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Greek Residency Card
- 0-1 year of experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
Why Join Us:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
- Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
- Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
Remote Work: Enjoy the flexibility of working from home
- Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity? Apply today, and let’s connect!
Place of work
Patras
app.general.countries.Greece
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Pátra
- Náfpaktos
- Paralía
- Ovriá
- Káto Achaḯa
- Río
- Vrachnaíika
- Mindilóglion
- Aktaío
- Royítika
Job ID: 9707521
/ Ref: 9e59563247d7a14a1e5d1253008a34ab