Talent Job Seeker
Customer Service (Car Insurance)
- directions_car Melaka
- work Full-time
About the position
Company Background: Service Provider (Car Insurance)
Work Location: Malim Jaya, Melaka
Working Day: Monday to Friday (8:30am - 5:30pm)
Salary: Basic + KPI Bonus
Key Responsibilities:
- Serve as the first point of contact for insurance policyholders and potential customers via phone, email, chat, and social media
- Provide accurate information on insurance packages, coverage, claims processes, and benefits
- Assist clients in renewing car insurance, making changes to their policy, or purchasing new plans
- Guide customers through claim submission and status updates
- Handle complaints and resolve post-sales issues related to policy disputes, documentation, or service concerns
- Coordinate with underwriting, claims, and operations teams to resolve complex queries.
Requirements:
- Proficiency in Mandarin is a must; business market is mainly Mandarin-speaking.
- Minimum SPM or equivalent
- Fresh graduates are encouraged to apply
- Strong verbal and written communication
- Ability to handle customer objections and inquiries professionally
Interested candidate please apply online or email your updated resume to:
xiaoping@talentrecruit.com.my
Place of work
Talent Job Seeker
Melaka
app.general.countries.Malaysia
Melaka
app.general.countries.Malaysia
About the company
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Relevant places near
- Malacca
- Kampung Bukit Baharu
- Klebang Besar
- Kampung Ayer Keroh
- Sungai Udang
- Batu Berendam
- Bukit Rambai
- Kampung Ayer Molek
- Bemban
- Melaka
Job ID: 9707236
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