Talent Job Seeker
REMOTE FRENCH CUSTOMER SUPPORT IN PORTUGAL
- directions_car Lisbon
- work Full-time
About the position
Key Responsibilities
- Provide outstanding customer support to resolve inquiries and issues efficiently.
- Assist customers via multiple channels, including phone, email, and chat.
- Deliver accurate information regarding products and services.
- Handle complaints and escalate issues when necessary.
- Maintain a professional and empathetic attitude towards customers at all times.
Work Schedule
- Monday to Sunday
- Early shift: 08:00 to 17:00
- Late shift: 13:00 to 22:00
- Days Off: Rotational (we strive to provide 2 consecutive days off).
Requirements
- Previous experience in customer service (mandatory).
- Experience in the tourism industry is a plus but not required.
- Fluency in French (spoken and written).
- Candidates must already reside in Portugal (North to South).
- Candidates cannot have previously worked for this client in another BPO.
What We Offer
- Fully remote work opportunity.
- Comprehensive training and ongoing support.
- Dynamic and inclusive work environment.
Place of work
Talent Job Seeker
Lisbon
app.general.countries.Portugal
Lisbon
app.general.countries.Portugal
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Lisbon
- Amadora
- Queluz
- Cacém
- Algueirão
- Loures
- Rio de Mouro
- Odivelas
- Amora
- Corroios
Job ID: 9707047
/ Ref: 7e32941d0c1ec8e375d1e765cf123b12