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Assistant Manager - Retail BPO (Cebu City) | Onsite

About the position

Position Title: Assistant Manager - Retail (Cebu) | Onsite
Account Type: Retail

Start Date: August 15

Support Type: Voice

Work Setup: Fully Onsite in Cebu City

Shift & Rest Days: 24/7 schedule

Educational Qualification: Undergraduate or College Graduate

Work Experience:

  • 4 to 6 years of experience as a Team Lead in any voice-based Lines of Business (LOBs), preferably within the retail sector

Key Responsibilities:

  • Staff Management: Handle recruitment, training, performance appraisals, scheduling, and resolve employee concerns.
  • Customer Relations: Engage with customers, address complaints, and ensure a positive customer experience.
  • Operational Support: Assist in inventory management, uphold store standards, ensure safety protocols, and contribute to overall operational efficiency.
  • Communication & Coordination: Serve as a link between management and staff by sharing information, implementing procedures, and facilitating effective communication.

Place of work

Talent Job Seeker
Cebu City
app.general.countries.Philippines

About the company

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Relevant places near

  • Cebu City
  • Lapu-Lapu City
  • Mandaue City
  • Talisay
  • Minglanilla
  • Liloan
  • Consolacion
  • Cordova
  • Naga
  • Apas



Job ID: 9706119 / Ref: fdd49acc2403473733c2d55b3281f7f1

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