Talent Job Seeker

Travel Sales Trainer - BPO (Cebu City)

Position Title: Trainer - Travel Sales (Cebu) | Onsite
Start Date: ASAP

Account Type: Travel Sales

Support Type: Voice

Work Setup: Fully Onsite

Shift & Rest Days: Night Shift

Educational Qualification: At least completed 2nd year of college or higher

Work Experience:

At least 3 years of total experience, including 6 months to 1 year as a Trainer
Proven experience in managing Sales Campaigns
Proficiency with tools such as Salesforce, PowerPoint, coaching & mentoring, and Microsoft Office
For new hire training: Delivering training, individual and co-facilitated sessions, reporting
For existing staff: Floor support, coaching, conducting training needs analysis, working with Quality and Operations teams, and calibration sessions

Key Responsibilities:

Needs Assessment: Identify skill gaps and training requirements through surveys, interviews, and performance data.
Curriculum Development: Design and develop training materials like presentations, handouts, and online resources.
Training Delivery: Conduct training sessions, workshops, and seminars using diverse instructional methods.
Evaluation & Feedback: Measure training effectiveness via feedback and monitor performance improvements.
One-on-One Coaching: Provide personalized coaching and support to individual employees.

Talent Job Seeker
Cebu City
app.general.countries.Philippines

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Job ID: 9706106 / Ref: e50473faafffedb97643aefbb6fd1b2b