Talent Job Seeker
(WFH) Customer Service Executive
- directions_car Kuala Lumpur
- work Full-time
About the position
Join Our Alpha Iota Family, Where Everyone Wins!
- Exciting Work-from-Home Opportunities
- Learning & Development Programs to Upskill Yourself
- Lucrative Salary Package
- Health and Wellness Perks & Benefits
- Motivating and Supportive Teams
...and lots more!
What would you be doing:
- Retain the existing customers by building a good rapport and providing customer satisfaction.
- Delivering excellent customer service to customers via live chats.
- Providing accurate information on products and services to customers.
- Consistently meeting individual and team KPIs and goals.
- Maintaining a high degree of integrity and confidentiality, keeping customers' information.
To be successful in this role, you will need to have:
- At least 1 year of working experience in any customer service industry, preferably in Live Chat.
- Able to converse and write well in English, Bahasa Malaysia, and Mandarin.
- Fast typing skills.
- Has critical thinking skills with a focus on issue resolution and customer satisfaction.
- Able to work in a fast-paced environment, independent, customer-focused, result-oriented & disciplined.
- Computer literate and proficient in using Windows OS, MS Office, and Google Applications.
- 9 working hours with 5 days of rotating shifts, including weekends and public holidays.
- You must have your own laptop and good internet connection.
Working Hours:
- Morning Shift: 8 AM - 5 PM
- Evening Shift: 4 PM - 1 AM
- Midnight Shift: 11 PM - 8 AM
Place of work
Talent Job Seeker
Kuala Lumpur
app.general.countries.Malaysia
Kuala Lumpur
app.general.countries.Malaysia
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Kuala Lumpur
- Kampung Baru Subang
- Subang Jaya
- Petaling Jaya
- Shah Alam
- Ampang
- Kampong Baharu Balakong
- Kuang
- Kuala Lumpur
- Kuala Lumpur
Job ID: 9705941
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