Talent Job Seeker

McAllen, TX - Desktop Support Technician II

About the position

Technician is required to work on the following retail specific devices:

  • Cash Register display/drawer/keyboard
  • Debit pin pad
  • Barcode Hand Scanner
  • Integrated Payment Terminal
  • Scanners
  • POS controller
  • Coin dispenser
  • Price verifiers
  • Thermal Printers (Zebra/Epson)
  • iOS Devices and Peripherals

Additional types of Support to be provided onsite:

Smart Hands:

  • Rack & Stack
  • Cable Management
  • Routers
  • Firewalls
  • Upgrades & Replacements
  • VMWare
  • WAP
  • SD-WAN
  • AVDE
  • RFID

Device Health Checks:

  • Regular Maintenance of Equipment
  • Cleaning of devices
  • Inventory
  • AVDE
  • Pending Incidents & Tasks

AVDE :

  • Smart Hands Support
  • Routine Maintenance
  • Basic Troubleshooting
  • LCD/Plasma Monitors
  • In Store Display repairs
  • Audio/Music on Hold

POS System Support: Troubleshooting Point of Sale devices (registers, scanners, receipt printers, cash drawers, etc.)

Peripheral Setup: Barcode scanners, label printers, signature pads, etc.

Store Opening/Closing IT Tasks: Ensuring systems are up at opening, and properly shut down or backed up at closing.

Kiosk / Self-Checkout Maintenance: Rebooting, replacing parts, or reporting faults.

Inventory Devices: Support for handheld scanners, tablets used for stock checks.

Wi-Fi Issues: First-level diagnosis if store devices can't connect to the wireless network.

Local Printer Support: Ensuring printers for receipts, reports, or labels function correctly.

Place of work

Talent Job Seeker
McAllen
app.general.countries.United States

About the company

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Relevant places near

  • Reynosa
  • McAllen
  • Edinburg
  • Mission
  • Pharr
  • San Juan
  • Alamo
  • Donna
  • Alton
  • Hidalgo



Job ID: 9705415 / Ref: 9e464709f603c3cb9a53c5c958432031

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