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Functional Business Analyst - Healthcare domain

About the position

About the Company

First Line Software is a provider of custom software development, cloud services, and IT consulting. With a global presence and deep expertise in healthcare, we build scalable, mission-critical solutions that improve patient outcomes and optimize clinical workflows. Our collaborative culture, long-term client partnerships, and commitment to quality define who we are. We operate across the US, Europe, and Asia, with a strong track record in the healthcare sector.

The Project and Your Role

You will be joining a high-impact engagement with a client that delivers a cutting-edge, cloud-based operating platform for medical practices. This system unifies clinical, operational, and financial workflows across hospitals and clinics.

As a Senior Business Analyst, you will play a central role in bridging clinical users and the technical team. Your work will ensure that healthcare providers have tools that are intuitive, compliant, and aligned with real-world needs.

Responsibilities

  • Gather and analyze clinician feedback to capture pain points and translate them into structured requirements

  • Convert business needs into clear, actionable JIRA tickets with defined acceptance criteria

  • Serve as a communication bridge between medical staff and developers, ensuring mutual understanding

  • Track domain trends and ensure compliance with healthcare standards and medical vocabularies

  • Validate system behavior and provide ongoing informational support to the client

  • Document workflows, user stories, diagrams, and knowledge articles for internal and external use

Your Skills

  • Minimum 3 years working in hospital systems or healthcare technology platforms

  • Solid understanding of hospital lifecycles, clinical workflows, and terminology (e.g., SNOMED, HL7)

  • Strong SQL skills for querying, analysis, and validation

  • Excellent English (written and verbal)

  • Ability to work in or significantly overlap with Australian business hours

Nice to Have

  • Experience with cloud-based EMR/EHR systems or mobile doctor applications

  • Familiarity with Agile practices, JIRA, Confluence

  • Understanding of billing systems, fee schedules, and HL7 lab result workflows

What we can offer

  • Our modern stack projects are the right mix of exciting and challenging
  • Gain access to our diverse range of training programs, courses, and certifications;
  • Choose your work style - remote, on-site or hybrid in one of our stunning offices. We offer the freedom of flexible working hours.
  • Enhance your language skills with our corporate English classes
  • Work from anywhere and explore the world with our Workation program

Place of work

Talent Job Seeker
Manila
app.general.countries.Philippines

About the company

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Relevant places near

  • Quezon City
  • Manila
  • Caloocan City
  • Taguig
  • Pasig City
  • Las Piñas
  • Antipolo
  • Makati City
  • Pasay
  • Bacoor



Job ID: 9704852 / Ref: 3eaf5e2b31158d14ca47d112c106c35c

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