Talent Job Seeker

Customer Expert for world’s top jewellery designer - Danish - Remote in Greece

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

Handle calls, emails and chat with a sense in Danish
Respond to pricing and product inquiries, order status, tracking inquiries and order cancellations.
As a brand ambassador – provide promotion support, being knowledgeable about current promotions and new offers.
Handle account and billing issues, along with order upselling, troubleshooting, fraud order and returns, based on policy provided through training guidelines.
Exchanging ideas and solutions with your colleagues!
Turning every customer into a happy customer!

Excellent command of Danish
Good knowledge of English
Great communication & soft skills, as well as problem-solving skills
Computer knowledge/tech savviness
Ability to multitask and have strong interpersonal skills.
Ability to work in rotating shifts and availability to work overtime when/if required.
Work experience in customer support will be considered as an advantage
A positive and adventurous attitude

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation (-all at no cost to you-) as well as support with the house searching process
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Fully renumerated training by certified instructors
A career path within a company of more than 12.000 employees
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas

Talent Job Seeker
Zakinthos
app.general.countries.Greece

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Job ID: 9702742 / Ref: 12e09684c9f42dcb526c87ae20bee270