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Customer Service Internship (English and DE or FR)

About the position

CrowdFarming® is an agri-tech Farmer-to-Consumer platform that offers a sustainable and transparent alternative to fight food waste by creating a direct link between agricultural producers and consumers. Founded in 2017, we are constantly revolutionizing consumer behavior and are experiencing significant growth 🌳. Therefore, we need support for our customer service team in Madrid.

👉 Your daily functions:

  • Advise and support our customers across different markets (France, UK, Sweden, etc.) via phone, email, and social media — whether it's about tracking an order, questions about our products or services, or resolving an incident
  • Gather and categorize customer feedback and suggestions to share them with the relevant internal teams
  • Collaborate with other departments to handle customer requests efficiently.

👉 Your Profile:

  • You’re fluent in English and have a good level of German or French
  • You live in Madrid or are planning to move here soon.
  • You’re a great team player, but also know how to work independently
  • You’re highly adaptable
  • Challenges don’t scare you — you actually enjoy taking them on!
  • You’re enthusiastic and curious, and you love learning new things

👉 What do we offer:

  • A 40 hours/week internship contract for 6 months with €750 per month.
  • Eight to five working schedule and Intensive working hours in July and August.
  • You will join a team, where your impact will be remarkable and you will take part in key projects.
  • Remote work options: 3 days per week. 25€ per month as “Extra - Work From Home” to help you with monthly costs (electricity, water…).
  • 100 credits to spend on your birthday / A gift from our fields to you on your birthday.
  • Open company culture that values collaboration and innovation.
  • Enjoy fresh fruits and vegetables directly from our Farmers!

Place of work

Talent Job Seeker
Madrid
app.general.countries.Spain

About the company

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Relevant places near

  • Madrid
  • Latina
  • Carabanchel
  • Puente de Vallecas
  • Ciudad Lineal
  • Fuencarral-El Pardo
  • MĂłstoles
  • Fuenlabrada
  • LeganĂ©s
  • AlcorcĂłn



Job ID: 9699556 / Ref: f7b1a9065ad1de2dcd676c8e2ad1913a

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