Talent Job Seeker
Customer Service Executive (Remote)
- directions_car Mumbai
- work Full-time
About the position
๐จ Job Opportunity: Customer Service Executive (Remote)
๐ Location: Remote (India-based candidates preferred)
๐ฐ Salary: โน20,000 โ โน25,000/month
๐ Job Type: Full-time
๐ Shifts: 12-hour rotational (Day & Night)
๐ Training: 15 days (Paid)
Freshers can also apply!
๐ผ Job Overview:
Weโre hiring a Customer Service Executive to join a fast-growing online gaming company. If youโre enthusiastic, reliable, and passionate about delivering top-tier support โ and you're comfortable working remotely in a structured environment โ weโd love to hear from you!
๐ฏ Key Responsibilities:
- Handle customer queries via chat and phone (inbound & outbound)
- Assist players with account, deposit, withdrawal, and gameplay-related issues
- Adhere to SOPs and company protocols
- Maintain accurate records and update internal systems
- Use Excel for data tracking and basic reporting
- Deliver timely, professional, and empathetic customer service
โ Requirements:
- Previous customer support experience (gaming experience is a bonus)
- Fluent in English and Hindi (regional languages are a plus)
- Comfortable using Excel (basic formulas and data entry)
- Willingness to work 12-hour rotational shifts, including nights and weekends
- Strong self-discipline and time management
- Own laptop and desktopย
๐ Additional Details:
- 100% Remote Role
- Immediate joiners preferred
Place of work
Mumbai
app.general.countries.India
About the company
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Job ID: 9699087
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