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Customer Experts for World’s Top Jewellery - Polish - Remote in Greece

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

Handle calls, emails and chat with a sense in Polish
Respond to pricing and product inquiries, order status, tracking inquiries and order cancellations.
As a brand ambassador – provide promotion support, being knowledgeable about current promotions and new offers.
Handle account and billing issues, along with order upselling, troubleshooting, fraud order and returns, based on policy provided through training guidelines.
Exchanging ideas and solutions with your colleagues!
Turning every customer into a happy customer!

Excellent command of Polish
Good knowledge of English
Great communication & soft skills, as well as problem-solving skills
Computer knowledge/tech savviness
Ability to multitask and have strong interpersonal skills.
Ability to work in rotating shifts and availability to work overtime when/if required.
Work experience in customer support will be considered as an advantage
A positive and adventurous attitude

Relocation support: Flights, accommodation & housing assistance, all at no cost to you
Competitive monthly salary + 2 extra salaries per year.
Health care benefits and numerous other discounts.
Full training by certified instructors on products and customer service techniques.
Professional growth and development opportunities.
Special events, community involvement, and social responsibility initiatives.
Free online Greek language courses.
State-of-the-art premises, providing a great working environment with relaxing break areas.

Talent Job Seeker
Mykonos
app.general.countries.Greece

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Job ID: 9698319 / Ref: 811fe1e9f9b15e0244b82abc185d0698