Talent Job Seeker
Customer Service (Technical Support) - Full Time
- directions_car Kuala Lumpur
- work Full-time
About the position
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Service (Technical Support) to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Job Responsibilities:
- Deliver excellent customer service by efficiently listening and addressing the customers' needs
- Be a central point of contact for our loyal customers and coordinate exceptional customer service with relevant Cartrack departments.
- Ensure proper documentation and safeguarding of customer database
- Develop strategies and provide seamless customer support
Job Requirements:
- Have relevant working experience in customer services
- Able to work on shift ( morning and night shift )
- Fluent in Bahasa Malaysia and English, both written and verbal.
- Good phone etiquette and able to multitask.
- Vibrant Character with a positive attitude
- Fresh grads are welcome to apply
Employee Benefit
- Near LRT station (Abdullah Hukum)
- Unlimited Medical Outpatient Benefit
- Insurances Coverage
- Start with 15 days AL
- New-born Baby Gift up to RM200
- Flexible Benefit
- Performance Bonus (Yearly)
- Dental Coverage
- KPI Incentive RM400
Place of work
Talent Job Seeker
Kuala Lumpur
app.general.countries.Malaysia
Kuala Lumpur
app.general.countries.Malaysia
About the company
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Relevant places near
- Kuala Lumpur
- Kampung Baru Subang
- Subang Jaya
- Petaling Jaya
- Shah Alam
- Ampang
- Kampong Baharu Balakong
- Kuang
- Kuala Lumpur
- Kuala Lumpur
Job ID: 9697150
/ Ref: 1625f804bd3edc895eb0f505b0092698