Talent Job Seeker
Customer Experts for a Tech Leader - French - Remote in Greece
- directions_car Rhodes
- work Full-time
About the position
Position: Customer Expert
Work model: Remote
Location: Greece
Employment type: Full-time
What you will do:
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage/secure their account & passwords
- Set-up repairs for hardware-related issues
- Escalate unresolved cases by contacting 2nd level support Interaction Experts
- Maintain high customer satisfaction
What you will bring:
- Fluency in French
- Advanced English knowledge
- Familiarity with iOS and/or MacOS, or comparable technology, is preferred
- Great communication skills
- Prior customer support experience would be an advantage
- Strong troubleshooting skills
What We Offer:
- Relocation support: Flights, accommodation & housing assistance, all at no cost to you
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Full training by certified instructors on products and customer service techniques.
- Professional growth and development opportunities.
- Special events, community involvement, and social responsibility initiatives.
- Free online Greek language courses.
- State-of-the-art premises, providing a great working environment with relaxing break areas.
Place of work
Talent Job Seeker
Rhodes
app.general.countries.Greece
Rhodes
app.general.countries.Greece
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Ródos
- Ialysós
- Faliraki
- Afántou
- Kremastí
- Dhamatria
- Rhodes
- Rhodes
- Rhodes
- Rhodes
Job ID: 9694230
/ Ref: b54615c70e2d11904e7bd784ca11331a