Talent Job Seeker

Customer Experts for Manufacturer of Domestic Appliances - Dutch - Remote Thessaloniki

Position: Customer Expert

Work model: Remote

Location: Thessaloniki, Greece

Employment type: Full-time

Some of your daily tasks:

Communicating through various channels (e-mail, chat & phone) to address product or service issues.
Advising customers on the proper use of their electric appliances.
Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem.
Expediting corrections and/or adjustments; following up to ensure resolution.
Assisting with the processing of refunds or exchanges.
Arranging the placement of orders.

We’ll love it if you have:

High level of fluency in Dutch.
Good communication skills in English.
Customer support/troubleshooting experience will be appreciated.
Familiarity with the brand is preferred.
Strong verbal and written communication skills utilizing active listening.
Experience within the household appliance/commercial equipment industry is a plus.
Comfortable with the use of basic technology tools.
A positive, can-do attitude that shines through every interaction.

What we offer:

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas

Talent Job Seeker
Thessaloniki
app.general.countries.Greece

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Job ID: 9693650 / Ref: 14cfb960587fbb287958179a195198f8