Talent Job Seeker
Customer Experts for a Tech Leader - Dutch - Remote in Greece
- directions_car Rethimno
- work Full-time
About the position
Position: Customer Expert
Work model: Remote
Location: Greece
Employment type: Full-time
What you will do:
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage/secure their account & passwords
- Set-up repairs for hardware-related issues
- Escalate unresolved cases by contacting 2nd level support Interaction Experts
- Maintain high customer satisfaction
What you will bring:
- Fluency in Dutch
- Advanced English knowledge
- Familiarity with iOS and/or MacOS, or comparable technology, is preferred
- Great communication skills
- Prior customer support experience would be an advantage
- Strong troubleshooting skills
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
Place of work
Talent Job Seeker
Rethimno
app.general.countries.Greece
Rethimno
app.general.countries.Greece
About the company
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Relevant places near
- Rethymno
- Violí Charáki
- Pérama
- Atsipópoulo
- Pánormos
- Gállos
- Prinés
- Geráni
- Sfakáki
- Spílion
Job ID: 9693613
/ Ref: afd8d164c5558b8c066e82a42d25a3c3