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Customer Experts for an Electronics Leader - Dutch - Remote in Athens

Position: Customer Expert

Work model: Remote

Location: Athens

Employment type: Full-time

Responding to customers’ inquiries via e-mail, chat & phone
Providing how-to-use steps for their newly bought devices, and guiding them to arrange a repair if needed.
Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
Be positive & proactive and have a desire for applying continuous improvement processes
Provide and maintain a strong, professional relationship with all customers and always show empathy
Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry

Fluency in Dutch
Excellent writing skills
Good command of English
Soft skills & politeness
Technically adept (know your way around Windows, shortcuts, basic troubleshooting)
Capability of multitasking

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas

Talent Job Seeker
Athens
app.general.countries.Greece

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Job ID: 9693594 / Ref: f3e9dea55c65018948d7e012e7c51a49