Talent Job Seeker

Customer Experts for a Top Tech Leader - Czech - Remote in Greece

About the position

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do:
  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide troubleshooting for mobile devices (mobile phones, tablets & more)
  • Assist customers to manage/secure their account & passwords
  • Set-up repairs for hardware-related issues
  • Escalate unresolved cases by contacting 2nd level support Interaction Experts
  • Maintain high customer satisfaction
What you will bring:
  • Fluency in Czech
  • Advanced English knowledge
  • Familiarity with iOS and/or MacOS, or comparable technology, is preferred
  • Great communication skills
  • Prior customer support experience would be an advantage
  • Strong troubleshooting skills

What we offer

  • Complete support to help you ease your relocation to Greece,we cover your flight tickets expenses, hotel accommodation, support with the house searching process, all at no cost to you
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas

Place of work

Talent Job Seeker
Rhodes
app.general.countries.Greece

About the company

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Relevant places near

  • Ródos
  • Ialysós
  • Faliraki
  • Afántou
  • Kremastí
  • Dhamatria
  • Rhodes
  • Rhodes
  • Rhodes
  • Rhodes



Job ID: 9693360 / Ref: d9eb284b1b7b73d2b2e7d93892df2fdd

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