Talent Job Seeker

Workforce Manager

About the position

David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Workforce Manager for their Gaming studios in Sofia, Bulgaria. 

  • Position:  Workforce Manager
  • Location: Sofia, Bulgaria 
  • Employment type: Full-time
  • Remuneration: Base salary + bonuses 

DUTIES AND RESPONSIBILITIES:

  • Oversee and maintain systems and tools used for tracking employee attendance and time.
  • Assess staffing needs and forecast requirements to ensure adequate staffing with appropriate skill sets for operational demands.
  • Lead, motivate, and mentor the workforce management team, fostering continuous skill development.
  • Manage scheduling processes to ensure fair and efficient allocation of shifts.
  • Track workforce data, identify trends, and make recommendations to improve staffing levels and shift configurations.
  • Prepare and manage reports on key workforce metrics, such as staffing, labor costs, and employee satisfaction, while maintaining budget control.
  • Partner with other departments to align workforce management strategies with overall business objectives.
  • Promote continuous improvements in workforce management practices and advocate for best practices throughout the organization.
  • Ensure team adherence to company policies, procedures, and legal requirements.


REQUIREMENTS:

  • Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication. 
  • Minimum of 3 years in a Workforce management role with demonstrated leadership success.
  • Bachelor's degree preferred, or equivalent experience and training.
  • Experience in the iGaming or Live Casino sector is a plus but not required.
  • High proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and workforce management software.
  • Strong communication and interpersonal skills.
  • Conflict resolution and sound decision-making abilities.
  • Effective leadership, mentoring, and time management skills.
  • Ability to thrive in a fast-paced, dynamic work environment.
  • Familiarity with local labour laws.
  • Willingness to work shifts as necessary.

BENEFITS:

  • Excellent remuneration package based on experience, skills, and performance
  • Be part of a dynamic international team with a positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Paid training
  • Performance bonuses
  • Private health insurance
  • Free gym membership

Place of work

Talent Job Seeker
Sofia
app.general.countries.Bulgaria

About the company

Identifica el mejor Talento con Talent Job Seeker

Relevant places near

  • Sofia
  • Kostinbrod
  • Bozhurishte
  • Sofia
  • Sofia
  • Sofia
  • Sofia
  • Sofia
  • Sofia
  • Sofia



Job ID: 9693243 / Ref: 1ccbbbeb74e913bce4232ecc1aee0d8b

Open application open_in_new

Talent Job Seeker