Talent Job Seeker
Workforce Manager
- directions_car Sofia
- work Full-time
About the position
David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Workforce Manager for their Gaming studios in Sofia, Bulgaria.
- Position: Workforce Manager
- Location: Sofia, Bulgaria
- Employment type: Full-time
- Remuneration: Base salary + bonuses
DUTIES AND RESPONSIBILITIES:
- Oversee and maintain systems and tools used for tracking employee attendance and time.
- Assess staffing needs and forecast requirements to ensure adequate staffing with appropriate skill sets for operational demands.
- Lead, motivate, and mentor the workforce management team, fostering continuous skill development.
- Manage scheduling processes to ensure fair and efficient allocation of shifts.
- Track workforce data, identify trends, and make recommendations to improve staffing levels and shift configurations.
- Prepare and manage reports on key workforce metrics, such as staffing, labor costs, and employee satisfaction, while maintaining budget control.
- Partner with other departments to align workforce management strategies with overall business objectives.
- Promote continuous improvements in workforce management practices and advocate for best practices throughout the organization.
- Ensure team adherence to company policies, procedures, and legal requirements.
REQUIREMENTS:
- Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication.
- Minimum of 3 years in a Workforce management role with demonstrated leadership success.
- Bachelor's degree preferred, or equivalent experience and training.
- Experience in the iGaming or Live Casino sector is a plus but not required.
- High proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and workforce management software.
- Strong communication and interpersonal skills.
- Conflict resolution and sound decision-making abilities.
- Effective leadership, mentoring, and time management skills.
- Ability to thrive in a fast-paced, dynamic work environment.
- Familiarity with local labour laws.
- Willingness to work shifts as necessary.
BENEFITS:
- Excellent remuneration package based on experience, skills, and performance
- Be part of a dynamic international team with a positive and friendly atmosphere
- Guidance and tools to reach career potential
- Paid training
- Performance bonuses
- Private health insurance
- Free gym membership
Place of work
Talent Job Seeker
Sofia
app.general.countries.Bulgaria
Sofia
app.general.countries.Bulgaria
About the company
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- Bozhurishte
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Job ID: 9693243
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