Talent Job Seeker
Italian Technical Customer Service in Lisbon
- directions_car Lisbon
- work Full-time
About the position
Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you're solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀️💬
Do you enjoy helping people solve tech problems? Join a friendly team where you will support customers with their questions about products, software, and connectivity issues. You’ll be the go-to person for anything from how a product works to fixing small technical problems.
Your Tasks
- 📞 Talk to customers via phone, email, chat, social media, or messages
- 💡 Answer general questions and provide tech support
- 🧑💻 Support with e-commerce, software, and device connection issues
- 🔄 Forward complex cases to the next level of tech support
- 🤝 Work with technicians to solve help tickets
- 🗂️ Manage your own list of support requests
- 🕵️ Keep clear records of all interactions and updates
- 📚 Give feedback on support tools and help documents
- 📌 Follow the brand's style and tone in all communication
What We’re Looking For
- 🌐Proficiency in Italian and good level of English, both written and spoken
- 🎓 High school diploma (required)
- 🗣️ Strong communication skills
- 🧠 Good problem-solving abilities
- 💻 Comfortable with digital tools and systems
- 🔁 Able to work in a fast-changing environment
- 👍 Open to learning and feedback
- 🕒 Flexible availability (evenings/weekends/holidays)
Nice to Have
- 🚀 Interest in technology
- 💬 Experience in customer support
- 🔧 Some technical know-how or curiosity
- 👥 Team spirit
What We Offer
- 🚀 New and modern office.
- 📚 Full training to help you succeed.
- 🏡 Relocation support (if applicable).
- 🌍 We promote inter-company mobility to work at any of our sites around the world.
- 🏥 Private health insurance, free after six months
- 💶 Competitive wages (14 monthly payments per year) + bonus
Location
Lisbon, Portugal
Place of work
Lisbon
app.general.countries.Portugal
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Lisbon
- Amadora
- Queluz
- Cacém
- Algueirão
- Loures
- Rio de Mouro
- Odivelas
- Amora
- Corroios
Job ID: 9692667
/ Ref: 79297c9e107d20d7c09ede65be503c8a