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Quality Control Shift Specialist

About the position

David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Quality Control Shift Specialist for their Gaming studios in Belgrade, Serbia. 

Position:  Quality Control Shift Specialist

Location: Belgrade, Serbia

Employment type: Full-time

Remuneration: Base salary + bonuses (including accommodation) 


DUTIES AND RESPONSIBILITIES:

  • Supervise and coordinate daily operations of the Quality Control (QC) team.
  • Ensure adherence to company quality standards and established QC procedures.
  • Manage team performance through motivation, coaching, and, when necessary, disciplinary action.
  • Monitor and align workflows across departments, ensuring consistent procedural compliance.
  • Maintain and update internal documentation, databases, and performance reports.
  • Analyze data to identify trends and recommend process improvements.
  • Track and ensure timely completion of tasks in line with key performance indicators (KPIs).
  • Conduct regular one-on-one meetings and performance reviews with team members.
  • Support effective internal communication and foster collaboration with other departments.
  • Participate in team and management meetings, contributing to a positive and productive work environment.
  • Maintain and manage inventory records and activity logs as required.
  • Respond to correspondence in a timely manner and provide periodic updates to senior management.


REQUIREMENTS:

  • Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication.
  • Previous experience in quality control or a similar supervisory role.
  • Proven leadership abilities and experience in managing a team.
  • Strong attention to detail and ability to identify and address quality-related issues.
  • Proficiency in Microsoft Office 365 and quality monitoring tools.
  • Excellent verbal and written communication skills.
  • Strong reporting, documentation, and organizational skills.


BENEFITS:

  • Excellent remuneration package based on experience, skills, and performance
  • Be part of a dynamic international team with a positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Paid training
  • Performance bonuses
  • Private health insurance
  • Free gym membership
  • Relocation support - accommodation provided 

Place of work

Talent Job Seeker
Belgrade
app.general.countries.Serbia

About the company

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Relevant places near

  • Belgrade
  • Zemun
  • Pančevo
  • Sremčica
  • Surčin
  • Ripanj
  • Dobanovci
  • Umka
  • Rušanj
  • Ostružnica



Job ID: 9692234 / Ref: be0d4adf8d5c4e6b740e667a9efb6185

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