Talent Job Seeker
Senior Application Support Specialist
- directions_car Kecamatan Setiabudi
- work Full-time
About the position
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior Application Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibilities :
- Providing technical support to teams within the organization when required
- Resolve customers enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the final closure
- Maintaining and updating technical documents and procedures
- Identifying and resolving system issues
- Perform daily system monitoring, verifying integrity and availability of Cartracks application
- Perform daily post installation/ QA validation
- Review systems and application logs for remote diagnostic of field devices
- Provide training and assistance to users of Cartrack application systems
- Provide on-site field support and installation
- Verify completion of scheduled jobs
Requirements :
- Diploma or Degree in Electrical, Electronic and Telecommunications Engineering with outstanding academic performance or equivalent industry experience
- 5 years of experience in the IT service industry.
- Proficient in English
- Excellent communication and interpersonal skills
- Hands-on and a positive attitude
- Technically independent with good initiative
- Strong analytical problem-solving skills with an out-of-box approach in providing solutions
- Understand API Integration
Place of work
Talent Job Seeker
Kecamatan Setiabudi
app.general.countries.Indonesia
Kecamatan Setiabudi
app.general.countries.Indonesia
About the company
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Relevant places near
- Jakarta
- Bekasi
- South Tangerang
- Ciputat
- Pamulang
- Jakarta
- Kecamatan Setiabudi
- Kecamatan Setiabudi
- Kecamatan Setiabudi
- Kecamatan Setiabudi
Job ID: 9692230
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