Talent Job Seeker

French Customer Service in Portugal

About the position

Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you're solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀️💬

Join a top European tech company providing cloud, hosting, and internet services to customers in over 140 countries! Help users manage their subscriptions, orders, and invoices while delivering excellent customer care.

Your Role

  • 📞 Support customers by phone, email & chat
  • 📋 Answer questions about orders, subscriptions, and invoices
  • ✅ Follow up on customer requests until fully solved
  • 🤝 Work with other teams to make sure requests are handled smoothly
  • 🌟 Provide a high-quality service that keeps customers happy

What We’re Looking For

  • ✔️ Fluent in French, both written and spoken
  • ✔️ Good English skills (B2 level)
  • 🗣️ Friendly and clear communication
  • 💡 Problem-solving mindset
  • 👂 Active listening and attention to detail

What We Offer

  • 🚀 New and modern office.
  • 📚 Full training to help you succeed.
  • 🏡 Relocation support (if applicable).
  • 🌍 We promote inter-company mobility to work at any of our sites around the world.
  • 🏥 Private health insurance, free after six months
  • 💶 Competitive wages (14 monthly payments per year) + bonus

Location

Lisbon, Portugal

Place of work

Talent Job Seeker
Lisbon
app.general.countries.Portugal

About the company

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Relevant places near

  • Lisbon
  • Amadora
  • Queluz
  • Cacém
  • Algueirão
  • Loures
  • Rio de Mouro
  • Odivelas
  • Amora
  • Corroios



Job ID: 9687511 / Ref: 7d6599bc81ae454ae183a14c8d12c81b

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