Facility Manager

About the position

• To manage FM Services at assigned client sites.

• Responsible for FM standards and delivery through KPI's/SLA's.

• Complete of monthly client 7P report and present to site leaders for locations within remit by 15th of each month.

• Accountable for the financial performance of assigned sites.

• Responsible for adherence to business controls and CBRE processes and procedures.

• Ensure proactive management of sites, projects and small works.

• Ensure all PPMs are setup correctly in Si7.

• Ensure all WOs are closed on time.

• Provide guidance and make recommendations to the client on FM matters associated with the sites.

• Responsible for initiating value add initiatives.

• Proactive approach, takes ownership and commitment to drive improvement and complete tasks.

• Ensure essential site systems and equipment is maintained.

• Ensure a cost effective maintenance program for all buildings, plant, systems and equipment is in place.

• Ensure projects are managed within the portfolio and delivered on time and within budget.

• Manage suppliers to ensure delivery is per scope and to best standards.

• Develop and manage pass-through opportunities to realize savings.

Financial

• Responsible for all financial costs and controls for sites.

• Support Multi Site FM with collating monthly billing.

• Identify saving opportunities and report using value track templates

• Be commercially aware and have a sound knowledge of cost controls and daily financial planning.

QHSE

• Ensure that all Health & Safety and Environmental requirements are in place at sites.

• Lead on any scheduled internal QHSE audits.

• Completion of monthly self audits & scorecards is completed on time

• QHSE e-learnings are completed on time for self and direct reports

• Log books are implemented and maintained.

• Own and manage the BCP and ensure it is known to all staff.

• Ensure hazards & near misses are reported via Harbour. Min 1 per headcount per month.

• Ensure Gemba walks are carried out with client QHSE.

• Manage emergency procedures for the sites.

• Ensure correct internal & client communication process is followed for accident reporting at sites.

People skills

• To manage and develop the site teams through effective training and development and annual appraisals for direct reports to ensure objectives are achieved.

• Strong supervisory skills and influencing ability.

• Strong communication skills.

• Be able to converse confidently with staff, customers and suppliers at all levels.

• Strong team player with a passionate customer service focus.

Stakeholder Management

• Completion of monthly client report on time and presents to client Site Leader

• Establish meeting cadence with Site Leaders and maintain rolling action log

• Establish relationship with all stakeholders

• Confident when offering solutions and providing recommendations.

• Ensure prompt response to stakeholders via email and ensure timely progress updates are provided.

Person Specification

Essential

Skills • Ability to lead, mentor and performance manage a multicultural team

• Financial acumen

• Confident and decisive

• Problem solving

• Customer focus

• Pro active & drive to complete tasks

• Vendor Management

• Safety driven

• Stakeholder management

Knowledge • Maximo

• IOSH certification

• Sharepoint

Experience • Experience with managing a team

• Experience managing remote direct report(s)

• Dealing with client leadership/stakeholders

• Budgeting

• Full P& L responsibility

Place of work