Talent Job Seeker
Customer Service Consultant
- directions_car Pocatello
- work Full-time
About the position
Stoneyellow Dental Care is seeking a Customer Service Consultant to join our team. As a Customer Service Consultant, you will be responsible for providing exceptional customer service to our patients and assisting them with any inquiries or concerns they may have. This role plays a crucial part in ensuring our patients have a positive experience with our dental practice.
Responsibilities:
- Respond to patient inquiries via phone, email, and in-person
- Schedule appointments and manage the appointment calendar
- Assist patients with billing and insurance questions
- Handle patient feedback and resolve any issues in a timely manner
- Maintain patient records and ensure accuracy of information
- Must be able to provide personable, friendly "World Class" customer service to internal and external customers
- Coach and provide valuable feedback to team members, fostering their professional growth
- Formulate, articulate, and prioritize project activities, ensuring clarity and alignment
- Develop well-founded conclusions and recommendations based on thorough analysis
- Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization
Qualifications:
- High school diploma or equivalent
- 1-2 years of customer service experience
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
If you are a customer service professional looking to make a difference in the healthcare industry, we encourage you to apply for the Customer Service Consultant position at Stoneyellow Dental Care. Join our team and help us provide top-notch care to our patients!
Place of work
Pocatello
app.general.countries.United States
About the company
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Relevant places near
- Pocatello
- Chubbuck
- Fort Hall
- Tyhee
- Inkom
- Arbon Valley
Job ID: 9683391
/ Ref: 5f00c5d8885c69e6a2095e68c4da3022