Talent Job Seeker
Refunds Lead (Ayala) | Hybrid
- directions_car Makati
- work Full-time
About the position
Work Arrangement: Hybrid (Ayala, Makati)
Shift Schedule: Nightshift
Requirements:
- Refunds Experience
- Processing of Payments, Invoices and Collections
- Cash Flow Analysis
- Resolving Billing Discrepancies
- Reconciliations
- Month-End Closing
- Financial Reporting
- Accounting Tools: SAP/Oracle
Responsibilities:
- Team Management: Supervising and mentoring a team of refund specialists, providing guidance, training, and performance feedback.
- Process Oversight: Managing the entire refund process, from initial request to final resolution, ensuring adherence to established procedures.
- Issue Resolution: Investigating and resolving complex refund-related issues, escalating as needed, and implementing solutions to prevent recurrence.
- Collaboration: Working closely with other departments (customer service, billing, finance) to streamline the refund process and address customer needs effectively.
- Compliance: Ensuring all refund activities comply with company policies and relevant financial regulations.
Place of work
Talent Job Seeker
Makati
app.general.countries.Philippines
Makati
app.general.countries.Philippines
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Quezon City
- Manila
- Caloocan City
- Taguig
- Pasig City
- Las Piñas
- Antipolo
- Makati City
- Pasay
- Bacoor
Job ID: 9630986
/ Ref: f313aeced763840efbbdd277d9076837