Talent Job Seeker
Executive Vice President Operations (Asia)
- directions_car Metro Manila
- work Full-time
About the position
Summary: The EVP ensures the smooth functioning of the processes and compliance with procedures and policy guidelines. Leads the team of Operations Heads into operational growth and maximization of revenue; manages the processes as per client requirements and ascertains timely delivery of SLAs; support future clients /new processes.
Principle Accountabilities:
- Develop strategic & tactical plans to identify, analyze and efficiently respond to client needs, emerging trends, and best practices
- Ability to manage a multicultural team
- Build & execute growth plans for accounts to achieve revenue
- Ensure Service Level Agreements (SLAs) for the process are met as agreed with clients
- Classify causes for non-achievement of SLAs, develop solutions, and execute them
- Supervise the performance of processes every week/month and discuss the same with clients
- Develop & leverage client relationships to maximize bottom-line results
- Establish & develop strategies to achieve operational growth as per organizational directives to maximize profitability and client satisfaction
- Develop short- and long-term strategic business goals
Attributes & Attitude:
- Good understanding of business cycles, budgeting & financial management
- Customer Focus & Enabling people performance
- Ability to understand financial statements and perform elementary financial analysis
- Align individual goals to Organizational Goals
- Ability to manage multiple complex projects simultaneously
Qualifications:
- Graduation/Post graduation in management
- Experience: 15 to 20 Years experience
- PH Locations: QC, Ortigas & BGC
- Locals or Indian Expats who are based in the Philippines
- Must have experience with healthcare related verticals
Place of work
Talent Job Seeker
Metro Manila
app.general.countries.Philippines
Metro Manila
app.general.countries.Philippines
About the company
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Relevant places near
- Quezon City
- Manila
- Caloocan City
- Taguig
- Pasig City
- Las Piñas
- Antipolo
- Makati City
- Pasay
- Bacoor
Job ID: 9629471
/ Ref: 6893c114e9692a862329c959fc742ffb