Medical Coordinator

About the position

VACANCY: Medical Coordinator

COMPANY: Crew Resources International Medical Ltd

REPORTING TO: Medical Operations Manager

LOCATION: Democratic Republic of the Congo

Are YOU a passionate medical person with a commitment to care, coordination, and clinical excellence? This is your opportunity to coordinate critical medical operations, ensure the highest standards of care, and make a lasting impact with a mission driven organization on the rise.

Why Advance Your Career with Us?

• Lead with Purpose: Oversee and coordinate medical services that directly impact lives.
• Join a Team That Values Compassion and Excellence: Work alongside healthcare professionals committed to safety, quality, and integrity.
• Be the Link That Keeps It All Together: Coordinate logistics, manage resources, and support medical teams across all levels.
• Make a Measurable Difference: Ensure smooth operations, regulatory compliance, and patient-centered outcomes.

KEY JOB RESPONSIBILITIES:

• Stock and Equipment Management: Maintain adequate stock levels in coordination with the Medical Logistics Officer; update electronic inventory systems, conduct stock takes and cycle counts, oversee weekly equipment readiness checks, ensure proper medication supply and storeroom temperature monitoring.
• Administrative Duties: Create and manage work and deployment schedules; review operational checklists and escalate issues, manage crew rosters via Air Maestro, monitor certificate validity in the Safety Management System, coordinate visas and travel, assist in SACAA, EURAMI, and internal audits.
• Operational Support: Assist Medical Crew in aircraft and equipment preparation for MEDEVAC missions, liaise with the Liaison Officer on special equipment needs, support patient transitions, assist Medical Crew to restock and reset aircraft to full mission ready status (this includes, but is not limited to, restocking of equipment and medication bags as well as aircraft preparation), ensure PRFs are completed and submitted within 24 hours after mission completion.
• Communication and Team Culture: Maintain effective communication across Medical Crew, Medical Operations Manager, Medical Director, and Liaison Officer; assist in conflict resolution; promote a culture of respect, open dialogue, and team cohesion. Creating and inspiring a team environment with an open communication culture by all team members.

CRITICAL REQUIREMENTS:

• Team Collaboration: Strong team player with a professional and respectful attitude, able to work effectively with both medical and non-medical staff (e.g. Flight Crew, Liaison Officers).
• Communication: Excellent written and verbal communication skills, with the ability to communicate clearly across all levels.
• Quality of Care: Commitment to patient safety and continuous improvement in clinical standards.
• Inventory and Data Accuracy: Proficient in stock control principles and electronic systems, with high accuracy in data entry, inventory tracking, and record keeping.
• Organizational Skills: Able to prioritize, manage multiple tasks, and maintain a well-organized storage and equipment environment.
• Policy Implementation: Skilled in reviewing SOPs, recommending improvements, and supporting implementation through positive reinforcement.

QUALIFICATIONS AND POSITION REQUIREMENTS:

The following is essential for this position:

• Clinical exposure with more than 5 years post-graduation.
• Management/team Leading experience.
• Hands-on knowledge of SACAA Part 138 regulations and prior aeromedical experience (Fixed-Wing and/or Rotary-Wing).
• Registered as a Paramedic or Emergency Care Practitioner with HPCSA or equivalent international certification (e.g. EMT-P).

Working Conditions

• Based at operational bases with potential travel to remote or international locations.
• Combination of clinical, administrative, and aviation settings.
• May be required to support or coordinate urgent MEDEVAC operations outside of regular hours.

Are you ready to start building your future?

Join us and transform your potential into real success!

The above position will be filled in accordance with the Recruitment and Selection Policy to achieve the Groups Objectives and Goals. Should you not receive a response within 2 weeks, please consider your application unsuccessful.

Applicants must submit their CV by Friday, 11 July 2025.

This summary and its contents are the sole property of Starlite Aviation Group. Any unauthorised reproduction or modification of this information and contents without the express written permission from Starlite Aviation Group is prohibited and may result in legal action.

Place of work