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Customer Support Agent Norwegian Speakers
- directions_car Valletta
- work Full-time
About the position
Customer Support Agent Norwegian Speakers
Company Overview:
Our client is a leading, innovative company committed to delivering exceptional customer service. We prioritize creating positive and meaningful customer experiences, ensuring satisfaction across various touchpoints. As a Customer Support Agent, you'll be at the forefront of this mission, assisting customers with their queries and providing tailored solutions.
Key Responsibilities:
- Handle customer inquiries via phone, email, or chat in a professional and empathetic manner.
- Resolve issues related to the company's products or services with efficiency and clarity.
- Provide product information, troubleshoot basic problems, and escalate complex cases when necessary.
- Maintain accurate records of customer interactions and feedback in the system.
- Collaborate with internal teams to ensure prompt and effective resolution of customer concerns.
- Continuously update your knowledge of company policies, products, and procedures.
Qualifications:
- Proficiency in Norwegian (at least C1 level) and English (B2 level).
- Strong communication and interpersonal skills.
- Previous experience in customer service is a plus but not mandatory.
- Ability to stay calm and handle challenging customer interactions professionally.
- Detail-oriented with excellent problem-solving abilities.
- Comfortable working in a dynamic, fast-paced environment.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and advancement.
- Inclusive and collaborative work environment.
- Flexible work hours and hybrid work options.
- Continuous training and support to excel in your role.
- Relocation package for candidates outside Malta but within the EU
Start your journey towards an exciting customer service career today!
Place of work
Valletta
app.general.countries.Malta
About the company
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Relevant places near
- Birkirkara
- Qormi
- Mosta
- Żabbar
- San Pawl il-Baħar
- Fgura
- San Ġwann
- Żejtun
- Rabat
- Sliema
Job ID: 9628087
/ Ref: 1e7d26f8c552382fed2db83682bd3635