Talent Job Seeker
German Customer Service for Cruise Line
- directions_car Porto
- work Full-time
About the position
Customer Representative (German-speaking) Cruise Line
Remote from Porto, Portugal
️ Languages: German (C1) & English (B2)
About the Role
Join a global leader in tech and services supporting a major cruise line brand. As part of our remote team in Portugal, you'll help customers plan and manage their dream holidays selling packages, answering queries, and offering top-notch service.
What You'll Do
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Sell and upsell cruise packages and extras
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Support customers with bookings and post-booking issues
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Assist travel agents with reservations
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Answer questions on destinations, documentation, and pricing
What Were Looking For
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Fluent German (C1+) and good English (B2+)
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Strong communication and multitasking skills
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Attention to detail and customer-first mindset
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Experience in customer service or sales is a plus
Whats in It for You
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Full-time contract with long-term potential
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Remote work from Porto
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Performance bonus + paid training
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Career development & internal growth opportunities
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Referral bonus program
You must be legally authorised to work in Portugal.
Remote role based in Porto, Portugal.
Place of work
Porto
app.general.countries.Portugal
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Porto
- Vila Nova de Gaia
- Rio Tinto
- Ermesinde
- Maia
- Espinho
- Senhora da Hora
- Matosinhos
- Gondomar
- Águas Santas
Job ID: 9628081
/ Ref: 887d3851437d4b99d603fa1829e353bc