Talent Job Seeker
Chargeback Coordinator (Ayala) | Hybrid
- directions_car Makati
- work Full-time
About the position
Work Arrangement: Hybrid (Ayala)
Shift Schedule: Night shift
Responsibilities:
- Investigating Disputes: Analyzing customer chargeback claims, reviewing transaction details, and gathering evidence to determine the validity of the dispute.
- Chargeback Processing: Initiating and managing the chargeback process, including submitting necessary documentation to the card issuer or payment network.
- Compliance: Ensuring adherence to established policies, procedures, and timeframes set by the company and payment networks.
- Communication: Interacting with customers, card issuers, and internal teams to resolve disputes and provide updates on case status.
- Fraud Prevention: Identifying potential fraudulent activity and taking appropriate action to mitigate risks and losses.
- Reporting: Generating reports on chargeback trends, case status, and performance metrics.
Place of work
Talent Job Seeker
Makati
app.general.countries.Philippines
Makati
app.general.countries.Philippines
About the company
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Relevant places near
- Quezon City
- Manila
- Caloocan City
- Taguig
- Pasig City
- Las Piñas
- Antipolo
- Makati City
- Pasay
- Bacoor
Job ID: 9627992
/ Ref: 47b81a3d41fdf70ebc23af74c0d9b19b