Talent Job Seeker
Customer Service Representative with French
- directions_car Lisbon
- work Full-time
About the position
Are you passionate about delivering outstanding customer experiences? Join a global travel & tourism leader in Lisbon! We’re looking for a French-speaking Customer Service Representative ready to support clients across multiple platforms with professionalism and empathy. ✈️🌍
Location: Lisbon, Portugal
Work Model: On-site
Employment Type: Fixed-term (6 months) with potential extension or permanent contract
Industry: Outsourcing | BPO | Travel & Tourism
Languages: French (C2), English (B2+)
Compensation: Base salary + performance incentives
🎯 What You’ll Be Doing:
📞 Handle customer queries via phone, email, chat & social media
📚 Provide clear and accurate information about products and services
🔧 Assist with troubleshooting and escalate complex issues when needed
📝 Accurately document interactions and manage your ticket queue
🤝 Work cross-functionally with tech and service teams
💬 Contribute to process improvements with feedback and ideas
🧩 What We’re Looking For:
🇫🇷 Native/fluent French (C2) & solid English skills (B2+)
📅 Minimum 1 year of customer service experience
💻 Strong communication skills across platforms
🛠️ Ability to troubleshoot and follow structured procedures
🚀 Fast learner, detail-oriented, and tech-savvy
🤝 Team player who thrives in fast-paced environments
🕐 Willingness to work rotating shifts: Monday to Friday, 6AM–10PM
🎁 What’s On Offer:
🌟 Join a top global travel brand
💶 Competitive salary + bonus incentives
📈 Career growth in the BPO industry
👫 Supportive and multicultural team
✈️ Exclusive travel perks & discounts
✨ And many more benefits!
Apply now and bring your French fluency to a vibrant international workplace in Lisbon!
#FrenchJobs #LisbonJobs #CustomerService #TravelIndustry #BPOCareers #WorkAbroad #MultilingualJobs #NowHiring #JoinUs #CSROpportunity
Place of work
Lisbon
app.general.countries.Portugal
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Lisbon
- Amadora
- Queluz
- Cacém
- Algueirão
- Loures
- Rio de Mouro
- Odivelas
- Amora
- Corroios
Job ID: 9627932
/ Ref: ce3bfe62251cb3c032cd5f4ac0e10666