Talent Job Seeker
Customer Service Representative with Italian
- directions_car Lisbon
- work Full-time
About the position
Are you passionate about helping people and solving problems? Join a top global travel & tourism brand in the heart of Lisbon! We’re looking for a Customer Service Representative who speaks Italian fluently and thrives in a fast-paced environment. 🌍✨
Location: Lisbon, Portugal
Work Model: On-site
Employment Type: Fixed-term (6 months) with potential extension or permanent contract
Industry: Outsourcing | BPO | Travel & Tourism
Languages: Italian (C2), English (B2+)
Compensation: Base salary + performance incentives
🎯 What You’ll Be Doing:
📞 Interact with customers via phone, email, live chat & social media
ℹ️ Provide clear, accurate information and support
🛠️ Assist with product/service queries and basic troubleshooting
📝 Document cases and manage your support ticket queue
📈 Escalate complex issues to the appropriate teams
🤝 Collaborate with internal departments for timely resolutions
💡 Share feedback to enhance customer experience
🧩 What We’re Looking For:
🇮🇹 Native/fluent Italian (C2) & solid English skills (B2+)
🗣️ Strong communication abilities across channels
🔍 Previous experience in customer service is a plus
🧠 Fast learner with tech adaptability
🛠️ Able to troubleshoot basic technical issues
🤓 Detail-oriented and highly organized
🚀 Flexible and eager to grow in a dynamic team
🎁 What’s On Offer:
🌟 Be part of a global leader in travel & tourism
💶 Competitive base salary + bonuses
📚 Career development & growth within the BPO industry
👫 Friendly, international team environment
✈️ Travel perks & exclusive discounts
✨ And much more!
Ready to start your journey in sunny Lisbon? Apply now and bring your Italian talent to a team that values your voice!
#ItalianJobs #CustomerSupport #LisbonJobs #BPOCareers #TravelIndustry #MultilingualJobs #NowHiring #WorkInPortugal #CSROpportunity #JoinUs
Place of work
Lisbon
app.general.countries.Portugal
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Lisbon
- Amadora
- Queluz
- Cacém
- Algueirão
- Loures
- Rio de Mouro
- Odivelas
- Amora
- Corroios
Job ID: 9627909
/ Ref: 15a2206e8e29631ba238c22535c88caa