Talent Job Seeker
Customer Service Representative (Turkish)
- directions_car Lisbon
- work Full-time
About the position
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office.
Position: Customer Service Representative with Turkish
Location: Lisbon, Portugal
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Provide support to Content Creators/Influencers across Social Media on Subscription Management, Account Management, Technical Troubleshooting and use of Marketing tools
- Perform outbound calls to ensure customers understand information
- Provide product and tool support to improve clients experience
- Identify trends and solve problems facing multiple SMB clients
REQUIREMENTS:
- Native or fluent in Turkish (C1 level), with strong proficiency in both written and spoken communication. Strong proficiency in English, (B2)
- Ability to work quickly and efficiently under deadline pressure
- Very good accuracy and high attention to detail
- Proven ability to work and make decisions with minimal supervision
- Proactively utilize strong problem-solving skills to deliver customer-focused solutions
- Working in a back-office environment with customer satisfaction in mind
- Excellent written and verbal communication skills
OFFER:
- Affordable accommodation provided by the employer
- Cafeteria on site
- Paid training
- A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach career potential
- Relocation support with a room for candidates from abroad
Place of work
Talent Job Seeker
Lisbon
app.general.countries.Portugal
Lisbon
app.general.countries.Portugal
About the company
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Relevant places near
- Lisbon
- Amadora
- Queluz
- Cacém
- Algueirão
- Loures
- Rio de Mouro
- Odivelas
- Amora
- Corroios
Job ID: 9625161
/ Ref: 195cbabc234fb190a49d3034bf543e48