Talent Job Seeker
Customer Support Specialist with Polish
- directions_car Lisbon
- work Full-time
About the position
Join a top-tier Outsourcing & BPO consultancy in Lisbon and support a growing global brand by delivering high-quality customer support in Polish. This is your chance to work in a dynamic, multicultural environment where accuracy and service excellence are key.
Location: Lisbon, Portugal (option to work remotely)
Employment Type: Full-time
Industry: Outsourcing/BPO
Languages: Polish (C2), English (B2+)
Compensation: Base salary + performance-based package
๐ฏ Your Responsibilities:
๐ Handle sensitive and confidential customer information professionally
โฑ๏ธ Meet strict deadlines while maintaining quality and efficiency
๐งฉ Solve problems and provide thoughtful, customer-focused solutions
๐ Keep track of KPIs and help your team achieve service goals
๐ค Collaborate with your team and adapt to changing workloads and order volumes
๐ฏ Work independently with minimal supervision, delivering accurate and timely results
โ
What You Bring:
๐ต๐ฑ Native/fluent Polish (C2) and fluent English (B2 or higher)
๐ง Strong time management and attention to detail
๐ Ability to make decisions independently and accurately
๐ ๏ธ Proactive problem-solving with a client-first mindset
๐ Enthusiasm for meeting KPIs and performance goals
๐ป Familiarity with SAP and back-office tools is a plus (training provided)
๐ Discretion and comfort working in a highly confidential environment
๐ Whatโs Offered:
๐ Rotating shifts: Monday to Sunday, between 07:00โ00:00
๐ Remote option available from within Portugal
๐ Competitive salary based on experience and performance
๐ค Positive, inclusive, and multicultural work atmosphere
๐ Ongoing training and career development tools
Ready to take your support skills to the next level in an international setting? Apply now!
#CustomerSupport #PolishJobs #LisbonCareers #RemoteJobs #BPOJobs #MultilingualRoles #JoinUs #NowHiring
Place of work
Lisbon
app.general.countries.Portugal
About the company
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Relevant places near
- Lisbon
- Amadora
- Queluz
- Cacรฉm
- Algueirรฃo
- Loures
- Rio de Mouro
- Odivelas
- Amora
- Corroios
Job ID: 9625122
/ Ref: 7b3987b05817ad725708750c8167f738