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CONVERSION & RETENTION AGENTS (Turkish - Japanese Desk) [GEORGIA]
- directions_car Tbilisi
- work Full-time
About the position
Position: Conversion & Retention Agent (Turkish - Japanese Desk)
Location: Georgia
We are seeking experienced Conversion & Retention Agents to join our team in Thailand. In this role, you will be responsible for communicating with Turkish, or Japanese -speaking customers to improve conversion rates and enhance customer retention.
Responsibilities:
- Conduct outbound calls to Turkish and Japanese -speaking customers to convert leads into sales.
- Provide excellent customer service to ensure customer satisfaction and retention.
- Address customer inquiries and resolve any issues or complaints effectively.
Requirements:
- Fluency in Turkish or Japanese (both verbal and written) is essential.
- Proven experience as Conversion or Retention Agents is a must (Min 1 year)
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Excellent problem-solving abilities and a customer-focused mindset.
- Flexibility to work in a fast-paced and dynamic work environment.
If you meet the requirements and are excited about engaging with Turkish or Japanese-speaking customers, we would love to hear from you! Join us in Georgia and be part of a dynamic team dedicated to customer satisfaction and business growth.
Please note that only shortlisted candidates will be contacted for further information.
Place of work
Tbilisi
app.general.countries.Georgia
About the company
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Job ID: 9622229
/ Ref: 7c59a0d935e7d9d6ea2e39ffe3d5c564