French Social Media Specialist

About the position

Location: Porto, Portugal

Schedule: Full Time (Monday to Sunday - Initially one morning shift; future rotative 24/7 shifts)

Salary: 1000 EUR gross with 14 monthly payments

Meal allowance: 7,63 EUR net monthly

About Us:

Join a global leader in social media innovation and technology. Our team is dedicated to pushing boundaries and creating exceptional user experiences. We're expanding in Porto and seeking passionate individuals ready to make a global impact.

Role Overview:

As a French Social Media Specialist, you will be the cornerstone of our French-speaking community, ensuring users enjoy a seamless and rewarding experience. This role is ideal for those who thrive in fast-paced environments and love engaging with a diverse audience.

Key Responsibilities:

• Handle incoming support inquiries via email and chat.
• Deliver top-tier support to French-speaking users by resolving inquiries and providing solutions efficiently.
• Gain deep knowledge of our products to offer informed assistance.
• Work closely with internal teams to enhance service delivery and user satisfaction.
• Adapt to a flexible schedule as we move towards a 24/7 service structure.

What We Offer:

• Salary: 14 monthly payments.
• Work-Life Balance: Two rotating days off for a balanced lifestyle.
• Professional Growth: An environment that encourages professional development and career progression.
• Collaborative Culture: Be part of a team that values innovation and creativity.

Qualifications:

• Language Skills: Fluency in French (verbal and written) is essential.
• Tech Savvy: Passionate about social media and tech gadgets.
• Customer-Centric: A natural empathy and dedication to service excellence.
• Flexible: Open to varying shifts, including weekends and holidays.
• Problem Solver: Strong analytical and quick-thinking abilities.

How to Apply:

Ready to be part of a transformative journey? Send your resume and cover letter to our recruitment team. Discover your potential and redefine your career with us!

Join a team that pioneers innovation and excellence!

Place of work