Network Administrator (Large International Retail Chain)

About the position

Our Client

The largest and fastest growing hard discount retailer in the region, with presence in Egypt, Morocco and KSA.
We are a technology driven company focused on leveraging the latest technology to provide the company with a competitive edge

Sector: IT Infrastructure

• Department: Information Technology
• Section: IT Infrastructure
• Reporting to: Head of IT Infrastructure
• Subordinates: 5
• Working Days: 5 Days
• Working Hours: 8 Hours
• Work Location: HQ/ Region HQ
• Work Environment:Office / Field Office

Purpose:

• Maintaining Network Infrastructure
• Monitoring and Security
• Troubleshooting and Support
• Performance Optimization

Key Accountabilities:

• Network Availability & Uptime Ensuring the network is operational with minimal downtime by performing regular maintenance, monitoring performance, and quickly resolving issues.
• Security & Compliance Implementing firewalls, VPNs, intrusion detection/prevention systems, and access controls to safeguard against cyber threats while ensuring compliance with security policies and industry regulations (e.g., GDPR, ISO 27001).
• Network Troubleshooting & Incident Resolution Diagnosing and resolving network-related issues, such as connectivity failures, bandwidth congestion, and hardware/software malfunctions, while maintaining detailed incident logs.
• Infrastructure Management & Upgrades Configuring, maintaining, and upgrading network hardware (routers, switches, firewalls, load balancers) and software (firmware, network monitoring tools) to meet business needs.
• User Support & Training Assisting employees with network-related issues, educating them on best practices, and providing guidance on secure network usage.
• Documentation & Reporting Maintaining accurate network diagrams, configuration records, troubleshooting logs, and performance reports for audit, compliance, and future planning.
• Vendor & Service Provider Coordination Managing relationships with ISPs, hardware/software vendors, and third-party service providers to ensure reliable network services and timely issue resolution.
• Network Capacity Planning & Scalability Assessing current and future network demands, optimizing resources, and planning for infrastructure expansion to support business growth.
• Policy Implementation & Enforcement Enforcing network usage policies, access controls, and security guidelines to maintain operational integrity and prevent unauthorized activities.
• Qualifications required for the job title to carry out the work: (Not the qualifications of the employee)
• Educational Level Bachelors degree Information technology, computer science, software engineering, or a related field.
• Language Skills Very good in English
• Work Experience 5-7 Years 7-10 Years
• Technical Knowledge Experience with computer networks, network administration, and network installation.
• Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security.
• Authorities: Network Devices and architecture

Core & Technical Competencies:

• Core Competencies Technical Competencies
• Problem Solving
• Projects Management Network Design and Management

Place of work