Talent Job Seeker
Dutch Customer Service Representative, Bratislava
- directions_car Bratislava
- work Full-time
About the position
Are you a Dutch speaker? Then join our Team in Slovakia!
What Youll Do:
Join a vibrant team that supports customers of a global leader in the design and technology of household appliances. Your key responsibilities will include:
- Customer Assistance: Handle inbound calls from existing and potential customers, offering guidance on orders and troubleshooting technical issues.
- Problem-Solving: Use cutting-edge diagnostic tools and Excel to help clients resolve technical difficulties.
- Service Coordination: In more complex cases, you will coordinate technician visits or arrange for spare parts delivery to clients.
- Product Engagement: Be proactive in discussing and upselling new or existing products, sharing your passion for innovation.
- Brand Ambassador: Educate customers on product features, embodying the values of the brand.
What Were Looking For:
- Language Skills: Fluent in written and spoken Dutch (C1) and a good command of English for internal communication.
- Location: Eligible to work and reside in Slovakia.
- Customer Service Enthusiast: You love delivering top-notch support via phone, email, or social media.
- Tech-Savvy: Comfortable with MS Office and able to pick up diagnostic tools quickly.
- Organized & Calm Under Pressure: You handle tasks efficiently and can manage multiple priorities in a fast-paced environment.
Whats In It For You:
- Flexible Work Setup: Choose to work remotely or in a hybrid setup (within 50 km of Bratislava).
- Comprehensive Training: 3 weeks of fully office-based training to equip you with the skills to succeed.
- Competitive Benefits:
- 5.85 meal voucher/day (117/month)
- Commuting allowance of 50/month
- Multisport card for fitness and well-being
- Performance Bonus: Up to 10% of your monthly salary based on KPIs.
- Extra Time Off: 5 paid personal days annually for emergencies.
- Modern Office: Enjoy a hybrid work model with access to our brand-new, state-of-the-art offices in Bratislava.
This is an exciting opportunity to be part of a dynamic team with an innovative company. If you are passionate about customer service, fluent in Dutch, and ready to work in a fast-paced environment, apply now! Eligibility to work in Slovakia is required.
Place of work
Bratislava
app.general.countries.Slovakia
About the company
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Relevant places near
- Bratislava
- Pezinok
- Stupava
- Šamorín
- Hainburg an der Donau
- Ivanka pri Dunaji
- Svätý Jur
- Bratislava - Vajnory
- Dunajská Lužná
- Kittsee
Job ID: 9610376
/ Ref: e1fa916a792d0076d9467d8eb0425eb7