Lead Quality Analyst

About the position

Location: Full time
Department:  Lead Assurance
Experience Level: Senior (typically 7+ years in QA/Testing roles)

Lead Quality Analyst – Drive Software Quality Assurance Excellence

We are seeking an experienced and passionate Lead Quality Analyst to champion software quality assurance within our dynamic, technology-led organisation. This individual will play a critical role in ensuring seamless delivery of robust, reliable, and scalable solutions. As a hands-on QA leader, you will mentor talented teams, define best-in-class testing strategies, and help embed a strong quality mindset across our end-to-end product lifecycle.

Key Responsibilities – Quality Assurance, Team Leadership & Automation

• Lead & mentor QA analysts and engineers to deliver consistently high-quality outputs in line with project objectives.
• Define, implement and refine test strategies, approaches and plans (manual and automated) across multiple projects and products.
• Collaborate closely with development, product and business stakeholders to clarify requirements, set expectations, and ensure quality at source.
• Oversee test execution, defect management and root cause analysis, driving solution-focused outcomes.
• Advocate for and expand test automation frameworks, supporting shift-left and CI/CD practices for accelerated delivery.
• Champion continuous improvement initiatives, drawing on leading QA methodologies and process excellence.
• Report on quality metrics, risks and issues in a timely manner with actionable insight for leadership and project teams.

Essential Skills & Experience – Lead QA Analyst

• Proven experience (7+ years) in software quality assurance, with recent leadership (QA lead, senior QA, or equivalent).
• Hands-on expertise in modern test automation tools and frameworks (e.g., Selenium, Cucumber, REST-assured, JMeter, Postman or equivalent).
• Solid understanding of agile delivery models and continuous integration/continuous deployment environments.
• Strong knowledge of defect lifecycle management tools (e.g., JIRA, Azure DevOps, TestRail).
• Excellent communication and stakeholder management skills with a collaborative, solutions-focused approach.
• Demonstrable ability to guide teams through change, drive improvements and embed best practices.
• Experience testing APIs, databases, and distributed systems (with a keen eye for risk and performance).

What We Offer | Lead Quality Analyst Opportunity

• A culture of learning, collaboration, and innovation.
• Opportunities for career progression, continuous professional development and certifications.
• Flexible/remote working environment.
• Inclusive, supportive team and a commitment to work/life balance.
• Attractive benefits package in line with senior/lead QA positions.

Place of work