Talent Job Seeker
Senior Customer Service Representative Licensed
- directions_car Taguig
- work Full-time
About the position
In this role, you will:
- Support internal and external customers by providing moderately complex support services in account management, operations, documentation, funding, customer service and technical support
- Provide feedback and present ideas for improving or implementing processes and tools within Customer Service- Licensed group
- Perform complex duties including: acting as primary support contact for customers and internal partners, supporting clients, answering questions, solving problems and transactional or navigational support
- Provide subject matter expertise and interpretation of procedures to less experienced staff
- Interact with immediate team, functional area and internal peers outside work group on wide range of information
Required Qualifications:
- Experience in Customer Service- Licensed, or equivalent demonstrated through one or a combination of the following: work experience, training or education
- Active license or successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63
Desired Qualifications:
- Minimum of 2 years in a customer service (voice) preferably in Brokerage Services
- Good communication skills
Job Expectations:
- Willing to work onsite (BGC office)
- Willing to work US hours
Place of work
Talent Job Seeker
Taguig
app.general.countries.Philippines
Taguig
app.general.countries.Philippines
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Quezon City
- Manila
- Caloocan City
- Taguig
- Pasig City
- Las Piñas
- Antipolo
- Makati City
- Pasay
- Bacoor
Job ID: 9605901
/ Ref: 8b1decc4911f50d13f4e323a96a76e22