Talent Job Seeker
Dutch Customer Support & Content Moderator in Malta w/Relocation Support
- directions_car St. Paul's Bay
- work Full-time
About the position
Position: Dutch Customer Support & Content Moderator
Location: Malta
Role Overview:
- Support customers via email and live chat (no phone calls), providing accurate and helpful responses.
- Review user-generated content across marketplaces/apps to ensure it follows company policies and country-specific laws.
- Work 70% in customer support and 30% in content moderation.
Key Responsibilities:
- Respond professionally to customer inquiries and complaints.
- Review images, accounts, and text content to maintain a safe online environment.
- Follow and stay updated on client policies and guidelines.
- Accurately report trends, violations, and provide feedback to managers.
- Suggest improvements in workflows and processes.
- Participate in training sessions to ensure quality and compliance.
- Adapt to different workflows, clients, and market requirements.
Requirements:
- C2-level Dutch and good English skills.
- Strong computer skills, especially with Microsoft Office (Excel, Word).
- Attention to detail, quick decision-making ability, and a proactive attitude.
- No prior experience needed – full training will be provided.
Working Conditions:
- Rotational shifts between 7:00 AM and 00:00 Midnight (morning and late shifts).
- 5 working days per week, 2 days off.
- Indefinite contract.
- Full onsite training during the first two weeks.
Benefits:
- Health insurance after six months of employment.
- Career progression opportunities.
- Relocation support, including:
- Airport pickup.
- Hotel accommodation covered (up to 3 weeks).
- Partial flight ticket reimbursement after probation period.
Please upload your CV in English*
Place of work
Talent Job Seeker
St. Paul's Bay
app.general.countries.Malta
St. Paul's Bay
app.general.countries.Malta
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Birkirkara
- Qormi
- Mosta
- Żabbar
- San Pawl il-Baħar
- Fgura
- San Ġwann
- Żejtun
- Rabat
- Sliema
Job ID: 9597325
/ Ref: 576d557875909e1a3c76848f8685ee7b