Talent Job Seeker
Technical Support Advisor (Italian, Polish, Spanish, or Portuguese)
- directions_car Madrid
- work Full-time
About the position
Grow-Talent.com is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Technical Support Advisor to join their teams in A Coruña.
- Position: Technical Support Advisor
- Location: On-site in Galicia, or Remote from mainland Spain
- Employment type: Full-time
- Remuneration: Base salary + bonuses.
DUTIES AND RESPONSIBILITIES:
- Communicate effectively with customers, providing clear and professional support.
- Handle a wide range of customer interactions with empathy and professionalism, ensuring a positive experience.
- Troubleshoot and resolve technical issues related to cloud-based technologies and productivity tools.
- Apply logical and critical thinking to analyze problems and identify effective solutions.
- Collaborate with internal teams to escalate and resolve complex technical issues when needed.
REQUIREMENTS:
- Native or fluent-level proficiency in English (ie C1), plus working knowledge of at least one of the following languages: Italian, Polish, Spanish, or Portuguese (C1).
- Education or hands-on experience in IT, particularly in areas such as cloud technologies, productivity software (e.g., Office suite, Outlook, OneDrive, Exchange, SharePoint, Lync Server), or Windows operating systems.
- Strong communication and interpersonal skills, with the ability to convey technical information clearly and empathetically.
- Demonstrated critical thinking and problem-solving abilities in technical or customer service environments.
OFFER:
- Full-time (39 hours) contract, Monday to Friday
- Dynamic and multicultural work environment.
- Strong focus on work-life balance.
- Comprehensive training on the product, advanced technologies, and in-demand skills in the market.
- Office-based position in A Coruña location, or the option to work remotely from anywhere in Spain.
- Guidance and tools to reach career potential
Place of work
Talent Job Seeker
Madrid
app.general.countries.Spain
Madrid
app.general.countries.Spain
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Madrid
- Latina
- Carabanchel
- Puente de Vallecas
- Ciudad Lineal
- Fuencarral-El Pardo
- Móstoles
- Fuenlabrada
- Leganés
- Alcorcón
Job ID: 9586731
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