Talent Job Seeker
Customer Support Representative
- directions_car Johor Bahru
- work Full-time
About the position
This job opportunity seems to be for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to "Grab services, payment issues, Grab orders, Grab Apps, etc." Here’s a summary of the key details:
Job Scope:
- Handling inbound communications (calls, emails, live chat) from customers regarding general inquiries, complaints, feedback, and other issues related to the company's products.
- Assisting and resolving customer issues related to Grab services, payments, orders, and the Grab App.
Requirements:
- Proficiency in English (both spoken and written).
- Open to SPM leavers and fresh graduates; full training is provided.
Salary Package:
- Basic Salary:RM2,100
- KPI/Attendance Allowance:Up to RM400
- Shift Allowance:Up to RM300
- Total Potential Salary:Up to RM2,800 per month, including allowances.
Working Hours:
- Shift Schedule: Rotational shifts.
- Daily Working Hours: 9 hours per day, including a 1-hour break.
- Workweek: 6 days a week with 1 day off (depending on the shift schedule).
Job Type:
- Full training provided (1 month duration)
This role would be a good fit for someone looking to start a career in customer service, especially in a dynamic and fast-paced environment. The training provided suggests that no prior experience is necessary, making it an ideal opportunity for fresh graduates.
Place of work
Johor Bahru
app.general.countries.Malaysia
About the company
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Relevant places near
- Johor Bahru
- Woodlands
- Skudai
- Kampung Pasir Gudang Baru
- Ulu Tiram
- Taman Senai
- Johor Bahru
- Johor Bahru
- Singapore
- Singapore
Job ID: 9584884
/ Ref: 5001ff4f91fb211c699aa74d39d04038