Talent Job Seeker
French Service Desk Analyst Work from Home in Hungary!
- directions_car Budapest
- work Full-time
About the position
Join Our Team as a French Service Desk Analyst Work from Home in Hungary!
Are you fluent in French and English, with a passion for IT support and troubleshooting? We're looking for a Service Desk Analyst to provide top-notch support to users from the comfort of your home! If you excel in problem-solving and have a knack for delivering exceptional customer service, this full-time opportunity is perfect for you.
What You'll Do:
- Provide timely support via phone, chat, and email for IT-related issues
- Troubleshoot desktop, application, and mobile device issues (iOS/Android)
- Diagnose and resolve hardware, software, and access issues
- Take ownership of incidents, ensuring swift and successful resolutions
- Collaborate with experts for fast problem resolution
- Document solutions for future reference and escalate as needed
- Manage incidents while adhering to KPIs and service management principles
What We're Looking For:
- Fluent in French (C2), with strong English skills (B2+)
- Experience in L1-L2 IT Support, preferably in Application Support/Software Development
- Strong communication skills (written & verbal)
- Familiarity with SDLC, databases, and OS components is a plus
Why Join Us?
- Work from home in Hungary with a competitive base salary
- Be part of a dynamic, international team with opportunities for growth
- Make a real impact while honing your IT and customer service skills
Ready to take the next step in your IT career? Apply today and become a key player in delivering exceptional service to our clients!
#ServiceDeskAnalyst #ITSupport #RemoteJob #Hungary #FrenchSpeaking #TechJobs
Place of work
Budapest
app.general.countries.Hungary
About the company
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Relevant places near
- Budapest
- Budapest XI. kerület
- Zugló
- Budapest III. kerület
- Budapest XIII. kerület
- Budapest IV. kerület
- Budapest XVIII. kerület
- Budapest II. kerület
- Budapest VIII. kerület
- Budapest XV. kerület
Job ID: 9584358
/ Ref: 49525d0fd4825a356eb55b9c7761fcaa