Talent Job Seeker
Dutch Customer Experience Specialist in Valencia!
- directions_car Valencia
- work Full-time
About the position
Join Our Team as a Customer Experience Specialist in Valencia!
Are you passionate about delivering exceptional customer service? Join our dynamic team in Valencia as a Customer Experience Specialist and help create memorable experiences for our customers!
What Youll Do:
Engage with Customers: Communicate effectively through phone, email, chat, and social media to provide top-notch support.
Personalize Interactions: Utilize your extraordinary communication skillslistening, empathy, and personalizationto make every customer feel valued.
Guide and Assist: Help customers with their inquiries, ensuring they receive the right solutions and leave with a smile.
Enhance Processes: Identify customer needs and escalate issues internally to improve our services and processes.
Drive Performance: Focus on key performance indicators like Customer Satisfaction, quality, and productivity to achieve outstanding results.
Boost Retention: Maintain high customer satisfaction and retention through impactful experiences.
Who Were Looking For:
Language Proficiency: Excellent Dutch (C2) skills with a strong command of English (C1 level).
Problem-Solver: A smart and enthusiastic individual who excels in customer service and has a keen eye for detail.
Empathetic Approach: Calm and understanding when dealing with challenging customer situations.
Curious and Creative: A love for investigation and using creative problem-solving skills to ensure satisfaction.
Target-Driven: Aiming to exceed expectations and achieve outstanding results.
What We Offer:
Attractive Remuneration: Competitive salary based on experience, skills, and performance.
Flexible Shifts: Work shifts between 9:00 AM and 11:00 PM, with opportunities for late-night shifts (2:00 PM - 11:00 PM).
On-Site Environment: Fully on-site role (no remote work available).
Diverse Team: Be part of a dynamic international team representing over 25 nationalities.
Employee Benefits: Enjoy a benefit program that includes free breakfast/lunch, sports classes, Spanish lessons, Friday drinks, and exciting team events.
Career Growth: Thrive in a high-performance culture that supports your career development within the organization.
Administrative Support: Receive assistance with Spanish administration matters.
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Ready to elevate your career in customer experience? Apply now and become a key player in our exciting team in vibrant Valencia, Spain! Your journey to success starts here!
Place of work
Valencia
app.general.countries.Spain
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Valencia
- Torrent
- Paterna
- Mislata
- Burjassot
- Manises
- Alaquàs
- Xirivella
- Aldaia
- Catarroja
Job ID: 9582504
/ Ref: af9e30dc5fa08be86086995bcb235037