Talent Job Seeker
Remote Customer Care Specialist with German wanted!
- directions_car Belgrade
- work Full-time
About the position
Hiring Now: Customer Care Specialist with German
Location: Fully Remote (Work from Home) Based in Serbia
Employment Type: Full-time, Indefinite Contract
Are you passionate about providing top-notch customer support and fluent in German? We're looking for a Customer Care Specialist to join our dynamic team and deliver technical assistance to our clients via voice, chat, and emailall while working remotely from Serbia!
Key Responsibilities:
- Provide timely technical support to customers through multiple channels (voice, chat, email)
- Ensure a high-quality customer experience in every interaction
- Document all customer interactions in the CRM system
- Collaborate with internal teams, contribute to department initiatives, and support your colleagues
What Were Looking For:
- Fluent in German (C1+) and English (B2+)
- Residing in Serbia with legal right to work
- Previous experience in customer or technical support (IT/help desk experience preferred)
- Ability to pass a background check
- Strong problem-solving, critical thinking skills, and adaptability to change
- Ability to work independently and as part of a remote team
- Proficient in PC-based internet and software applications (Microsoft Office, etc.)
Working Hours: Monday to Friday, 09:00 AM 05:00 PM
What We Offer:
- Competitive salary based on experience and performance
- Indefinite contract
- 60 monthly Work From Home allowance
- Fully remote work from Serbia
- A creative, positive team environment with excellent employee reviews
- Tools and guidance to help you thrive in your role
Ready to elevate your career? Apply now and become part of a growing, supportive team!
Place of work
Belgrade
app.general.countries.Serbia
About the company
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Relevant places near
- Belgrade
- Zemun
- Pančevo
- Sremčica
- Surčin
- Ripanj
- Dobanovci
- Umka
- Rušanj
- Ostružnica
Job ID: 9581163
/ Ref: 249b160a6912ea47b9f8560ea904ce97